Dr. Niveditha Ashok

Privacy Policy

Last updated: 14 June 2026

This notice explains how personal information may be handled when you visit this website, contact Dr. Niveditha Ashok's practice, or use a third-party service linked from the website. It applies to this website only. Hospitals, booking platforms, messaging services, and other linked services have their own privacy practices.

1. Information handled through this website

This is a static informational website. It does not have a contact form, patient account, online payment facility, first-party analytics, advertising tracker, or newsletter system.

The website stores your light or dark theme preference in your browser's local storage. This preference remains on your device and is used only to display the website in your selected theme.

Like most websites, our hosting provider may automatically process limited technical information when serving a page, such as your IP address, browser or device information, requested URL, request time, and security or error data. This information may be used to deliver the site, maintain reliability, prevent abuse, and investigate security incidents.

2. Information you provide when contacting or booking

If you call, email, or otherwise contact the practice, you may choose to provide information such as your name, contact details, appointment requirements, and information relevant to your enquiry or care.

The website also links to Santosh Hospital, Apollo247, WhatsApp, Google Maps, and Google Reviews. When you use one of these services, your information is submitted directly to that service or organisation rather than through this website. Please review the relevant provider's privacy notice before sharing personal or medical information.

3. How information may be used

Information received by the practice may be used as reasonably necessary to:

  • respond to enquiries;
  • arrange, confirm, or manage appointments;
  • communicate about consultations, treatment, or follow-up care;
  • coordinate with the hospital or healthcare professionals involved in your care;
  • maintain appropriate clinical and administrative records; and
  • comply with applicable legal, regulatory, professional, and safety obligations.

The website does not use personal information for behavioural advertising or automated profiling.

4. Sharing and service providers

Personal information is not sold or rented. Information may be shared where reasonably necessary with Santosh Hospital, Apollo Speciality Hospital, healthcare professionals involved in your care, and service providers supporting communications, hosting, appointment administration, or record-keeping. Information may also be disclosed when required by law, to protect a person's vital interests, or to establish or defend legal claims.

Third-party services may process information under their own terms and may use infrastructure located outside India. Their handling of your information is governed by their respective privacy notices.

5. Google reviews and rating information

The patient reviews shown on this website are curated from reviews made publicly available on Google and are stored as part of the website. The aggregate rating and review count are served from this website's own domain.

A scheduled server-side process uses the Google Places API to refresh only the aggregate rating and review count. This request is not made from a visitor's browser, does not include visitor information, and does not expose the API key to website visitors. Google may receive technical information about you only if you choose to follow a Google review, directions, or review-submission link.

6. Cookies and local storage

This website does not set analytics or advertising cookies. It uses browser local storage only for the theme preference described above. You can remove that preference through your browser settings or site-data controls.

7. Retention

Information received by the practice is retained for as long as reasonably necessary for the purposes described in this notice and as required by applicable healthcare, medical-record, tax, legal, or professional obligations. Retention periods may therefore differ depending on the nature of the information and the context in which it was provided.

8. Security and medical information

Reasonable administrative and technical measures are used to protect information under the practice's control. However, no website, email service, messaging platform, or electronic transmission can be guaranteed to be completely secure.

Please do not send urgent requests or detailed medical records through ordinary email or WhatsApp unless instructed to do so. For emergencies, contact an appropriate emergency service or hospital directly.

9. Your choices and rights

Subject to applicable law and medical or legal record-keeping obligations, you may ask about personal information held by the practice and request access, correction, or erasure. You may also raise a concern about how your information has been handled or ask the practice to stop non-essential communications.

Requests may require reasonable verification of your identity. Some information cannot be deleted where retention is required for healthcare, legal, regulatory, safety, or record-integrity reasons.

10. Children

A parent or lawful guardian should contact the practice on behalf of a child and provide only the information reasonably necessary for the enquiry or appointment. Medical information about children should be shared through the hospital or communication channel recommended by the practice.

11. Changes to this notice

This notice may be updated when the website, practice processes, service providers, or applicable requirements change. The date at the top of this page identifies the latest revision.

12. Privacy contact

For questions, requests, or concerns about this notice or personal information handled by the practice, contact:

Privacy email: dr.niveditha.ashok@gmail.com
Practice phone (Santosh Hospital): 080 4084 8888